Last Updated: January 2026

Privacy Policy — Your data is fully protected at dhakabet

Dhakabet takes the privacy of your personal information very seriously. What data we collect, why we collect it, and how we keep it secure — everything is clearly explained here.

01 Introduction & Applicability

Dhakabet (dhakabet.onl) is fully committed to respecting your privacy. This Privacy Policy explains what information we collect when you use our website, mobile app, or any of our services — why we collect it, how we use it, and how your data is kept secure.

By using any dhakabet service, you agree to this Privacy Policy. This policy is part of our Terms & Conditions part and applies concurrently.

Important: We never sell your data or share it with third parties without your consent. Your privacy is our greatest responsibility.

This Privacy Policy applies to all services, products, and digital platforms operated by dhakabet. If you do not agree with any part of this policy, we ask that you refrain from using our services.

02 What Information We Collect

Dhakabet collects your information in several ways. This data is used to improve our services, ensure security, and meet legal obligations.

Information You Provide Directly

Information you provide when registering or using our services:

Data Type Example When it is collected
Identity Information Name, date of birth, gender At the time of registration
Contact Information Email, mobile number, address During Registration & KYC
Identity verification documents NID, passport, driving license During KYC verification
Financial Information Mobile banking number, transaction history During payment processing
Betting Activity Betting history, preferred sports While Using the Platform

Automatically Collected Information

  • IP address and device type
  • Browser information and operating system
  • Login time and session duration
  • Log of pages visited
  • Mobile app usage patterns and frequency

03 How We Use Your Information

Dhakabet uses your information only for specific, legitimate purposes. We never use your data for anything unrelated to the services you use.

  • Account management: To complete registration, login, and account verification processes.
  • Service delivery: To provide betting services, process payments, and confirm transactions.
  • Security: To prevent fraud, scams, and unauthorized access.
  • Legal Obligations: To comply with KYC/AML regulations and meet the requirements of regulatory authorities.
  • Customer Support: To address your questions, complaints, and support requests.
  • Service Improvement: To personalize and enhance your platform experience.
  • Contact: To send important updates, promotions, and security-related notifications.
  • Responsible gambling: Monitors betting behavior to identify problematic patterns and provide appropriate support.
Marketing communications: If you no longer wish to receive promotional emails or messages from us, you can opt out at any time through your account settings.

04 Data Sharing Policy

Dhakabet never sells your personal information to third parties. However, limited data may be shared in the following specific circumstances:

Authorized data sharing only

  • Payment Processors: Necessary data is shared with mobile banking services such as bKash, Nagad, and Rocket to process transactions.
  • Technology Partners: Trusted technology providers supporting platform operations are granted limited access to your data.
  • Legal authorities: Data may be disclosed in response to a court order or a lawful request from law enforcement authorities.
  • Regulatory authorities: To meet compliance requirements set by licensing authorities and financial regulatory bodies.
  • Business Transfers: In the event of a company merger or acquisition, subject to continued privacy protection conditions.
Rest assured: All our third-party partners operate under strict confidentiality agreements and may only use your data for specified purposes.

05 Cookies & Tracking Technologies

Dhakabet uses cookies and similar technologies to keep the website and app running smoothly and to enhance your experience.

Cookie Type

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional cookies: Used to remember your language preferences and settings.
  • Analytics Cookies: Collects data anonymously to help us understand how the platform is used.
  • Marketing cookies: To show you relevant advertisements (you may opt out at any time).

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

Mobile app: The dhakabet app uses a Device ID, which is used solely to enhance security and improve service quality.

06 Data Retention & Security Measures

Dhakabet uses industry-leading security technology to keep your data safe. Our security infrastructure is regularly updated and tested.

Technical Safeguards

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Penetration testing conducted by third-party security experts.
  • Data Backup: Encrypted backups stored on secure servers.

Data Retention Period

Your data is retained for the following periods:

  • Active account data: retained until the account is closed
  • KYC and identity verification documents: retained for up to 5 years as required by law
  • Transaction history: up to 7 years, in accordance with financial regulatory requirements
  • Inactive account data: deleted 3 years after the last login

07 Your Privacy Rights

As a member of dhakabet, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

Right to access your data

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to erasure

Under certain circumstances, you may request that your data be deleted.

Right to Restriction of Processing

In certain cases, you may request that the processing of your data be restricted.

Right to Data Portability

You may request an export of your personal data in a standard, portable format.

Right to object

You may object to the use of your data for marketing or profiling purposes.

To exercise these rights support@dhakabet.onlSend us an email at . We will respond within 30 days.

08 Protection of Children's Privacy

Dhakabet strictly does not provide services to anyone under 18. We never knowingly collect data from minors.

Age verification is mandatory during registration. If we find evidence that data has been collected from a minor, the account will be immediately closed and all associated information permanently deleted.

For Parents: If your child has accidentally registered on dhakabet, contact us immediately — we will act promptly.

09 Privacy Policy Updates

Dhakabet may update this Privacy Policy due to business changes, new service additions, or legal requirements. For significant changes, we will notify you:

  • A notification will be sent to your registered email address.
  • A notice will be displayed on the website and app.
  • The date of any update will be shown at the top of the page as "Last Updated".

Continued use of dhakabet after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly to stay informed.

10 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us directly. Our privacy team is always ready to help.

  • Email: support@dhakabet.onl
  • Live Chat: Available 24/7 — contact us directly via dhakabet.onl
  • Response Time: Typically within 24 hours; up to 30 days for complex requests
You are in control of your data. Reach out to us at any time — we respect your privacy rights and are committed to providing you with every assistance.

Why your data is safe with dhakabet

Our Privacy Policy is proven not just in words, but in the technology we actually use

256-bit SSL Encryption

Every transaction and piece of personal information you share is protected with military-grade encryption. No one can intercept or read your data.

Strict KYC Verification

Every account goes through an identity verification process. This prevents fraud and keeps genuine members protected.

Secure Data Storage

Your data is stored on encrypted servers. Data security is maintained through regular backups and strict access controls.

Your data is never sold

Dhakabet never sells your personal data. Your information is used solely to provide you with our services — nothing else.

Your Data, Your Control

Manage marketing communications, view your data, or request deletion — all from your account settings. Full control is in your hands.

International Standards Compliance

Our Privacy Policy is built in line with international data protection standards. As a licensed platform, we operate under strict regulatory oversight.

Your information is secure — get started with complete peace of mind

Now that you know dhakabet's Privacy Policy, join our secure platform and enjoy the best betting experience.

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